Last updated: January 2025. This Privacy Policy explains how jiliace collects, uses, stores, and protects your personal information when you use our platform. By registering or accessing jiliace.onl, you agree to the practices described below.
Your privacy matters to us. jiliace is committed to handling your personal data responsibly and in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). If you have questions about how your data is handled, please visit our FAQ page for guidance.
When you register and use the jiliace platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and payment details such as your preferred deposit and withdrawal method. We also collect technical data automatically, including your IP address, device type, browser information, and session activity logs, which help us maintain platform security and improve performance. Additionally, we may collect identity verification documents when required by our Know Your Customer (KYC) process, particularly before processing withdrawal requests. All information collected is used solely for the purposes described in this Privacy Policy and is never sold to third parties.
The personal information we collect is used primarily to create and manage your jiliace account, process deposits and withdrawals, and verify your identity in compliance with applicable Philippine regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies — we do not send unsolicited promotional messages without your consent. Technical data such as IP addresses and session logs are analysed to detect suspicious activity, prevent fraud, and ensure the integrity of our gaming environment. Your payment information is used exclusively to facilitate transactions and is handled through secure, encrypted channels at all times. We may also use aggregated, anonymised data to understand how players interact with the platform so we can improve the overall user experience for everyone in the Philippines.
jiliace does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors and identity verification partners — but only to the extent necessary and under strict confidentiality agreements. In certain circumstances, we may be required by Philippine law or a valid court order to disclose your information to government authorities or regulatory bodies, and we will comply with such legal obligations. If jiliace undergoes a business restructuring or acquisition, your data may be transferred as part of that process, and you will be notified in advance. We will never share your personal data with any third party in a manner that is inconsistent with this Privacy Policy.
We take the security of your personal information seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or misuse. All data transmitted between your device and the jiliace platform is encrypted using industry-standard protocols, and sensitive information such as passwords is stored in hashed form and never in plain text. Our systems are regularly monitored for vulnerabilities, and access to personal data is restricted to authorised personnel only on a need-to-know basis. In the event of a data breach that poses a risk to your rights and freedoms, we will notify affected users and the relevant Philippine authorities in accordance with the Data Privacy Act of 2012. While we strive to maintain the highest security standards, no system is completely immune to risk, and we encourage you to use a strong, unique password and keep your login credentials confidential.
jiliace uses cookies and similar tracking technologies to enhance your experience on our platform and ensure that certain features function correctly. Cookies are small text files stored on your device that help us remember your preferences, maintain your login session, and analyse how you navigate the platform. We use strictly necessary cookies that are essential for the platform to operate, as well as analytical cookies that help us understand usage patterns and improve our services. You can manage or disable cookies through your browser settings at any time, though doing so may affect the functionality of certain features on the platform. By continuing to use jiliace after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
As a user based in the Philippines, you are entitled to a number of rights under the Data Privacy Act of 2012 with respect to your personal information held by jiliace. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or outdated data. You may also request the deletion or blocking of your personal data in certain circumstances, such as when the data is no longer necessary for the purpose it was collected. If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please visit our FAQ page for the appropriate contact process.
We retain your personal information for as long as your account remains active or as long as is necessary to fulfil the purposes outlined in this Privacy Policy. After account closure, we may retain certain data for a period required by Philippine law, including transaction records and identity verification documents, to comply with anti-money laundering regulations and other legal obligations. Data that is no longer required for any legal or operational purpose will be securely deleted or anonymised. If you request deletion of your account and associated data, we will process your request within a reasonable timeframe, subject to any legal retention requirements that may apply. We do not retain personal data beyond what is strictly necessary and always aim to minimise the amount of data we hold.
The jiliace platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21, and any account found to belong to an underage user will be immediately suspended and all associated data deleted. If you are a parent or guardian and believe that a minor has registered on our platform, please contact us immediately through the FAQ page so we can take prompt action. We take our responsibility to protect young people seriously and have age verification measures in place during the registration process. For more information on our commitment to safe and responsible gaming, please visit our Responsible Gaming page.
jiliace reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered users through their account email address. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated policy. If you do not agree with any changes, you should discontinue use of the platform and may request account closure through our FAQ page.
A quick summary of the key protections jiliace provides to every player in the Philippines.
Your personal information is never sold, rented, or traded to any third party for commercial purposes. We share data only with trusted service partners who are bound by strict confidentiality agreements and only to the extent necessary to operate the platform. Every data-sharing arrangement is governed by the requirements of the Philippine Data Privacy Act of 2012, and you can trust that your information stays within the boundaries we have described in this policy.
All data transmitted between your device and our servers is protected by industry-standard encryption protocols. Sensitive credentials are stored in hashed form and are never accessible in plain text, even to our own staff. Our infrastructure is regularly audited and monitored to detect and respond to any potential security threats before they can affect your account or personal information.
Under the Philippine Data Privacy Act, you have the right to access, correct, and request deletion of your personal data at any time. If you believe any information we hold about you is inaccurate or incomplete, you can request a correction through our support process. We are committed to responding to all data rights requests promptly and transparently, in full compliance with applicable Philippine law.
Your privacy and security are at the heart of everything we do. Join thousands of Filipino players who trust jiliace for bingo, slots, live casino, and arcade games — all on a platform built with your data rights in mind. Register today and experience mobile entertainment done right.